Privacy Policy for BetterByDesign Nutrition Ltd

Last updated: December 12, 2025

At BetterByDesign Nutrition Ltd, accessible from https://bbdnutrition.com/, the privacy of our visitors is a main priority. This policy outlines the types of information we collect and how we use it.

If you have additional questions or require more information, please do not hesitate to contact us. This policy applies only to our online activities (this website) and does not apply to any information collected offline or via other channels.

1. Website Consent and Information Collection

Consent

Consent: By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information We Collect

Personal Information: The personal information you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

Direct Contact: If you contact us directly, we may receive additional information about you, such as your name, email address, phone number, the contents of the message, and any attachments or other information you choose to provide.

Provider Registration: When you register for an account (Provider), we may ask for contact information, including items such as name, company name, address, email address, and telephone number.

How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website and services.
• Improve, personalize, and expand our website.
• Understand and analyze how you use our website.
• Develop new products, services, features, and functionality.
• Communicate with you (directly or through a partner) for customer service, updates, and for marketing and promotional purposes.
• Send you emails and find and prevent fraud.

2. Website Data & Tracking (Log Files, Cookies, Third Parties)

Log Files

Standard Procedure: BetterByDesign Nutrition Ltd follows a standard procedure of using log files. The information collected includes IP addresses, browser type, ISP, date/time stamp, and referring/exit pages. This data is **not** linked to any personally identifiable information.

Third-Party Advertising and Cookies

Ad Networks: Third-party ad servers use technologies like cookies, JavaScript, or Web Beacons. They automatically receive your IP address when this occurs. These are used to measure the effectiveness of their advertising campaigns.

No Access: Note that BetterByDesign Nutrition Ltd has **no access to or control** over these cookies used by third-party advertisers.

Telehealth Portal Privacy Information (Doxy.me)

Compliance and Definitions

Doxy.me Policy: This information supplements the main Doxy.me Privacy Policy at https://doxy.me/en/privacy-policy/.

Key Canadian Privacy Legislation

• Privacy Act of 1983: Defines the rules and obligations for Canadian federal agencies regarding the use of personal information.
• PIPEDA: Canada’s comprehensive national private sector privacy legislation.

PIPEDA’s Ten Fair Information Principles

Doxy.me commits to the following principles concerning the Provider (Joy Y. Kiddie, MSc, RD):

1. Accountability: A privacy officer/committee is responsible for privacy issues.
2. Identifying Purposes: Reasons for collecting personal information are identified before or at the time of collection.
3. Consent: Providers are clearly informed of the purposes for collection, use, or disclosure.
4. Limiting Collection: Collection is limited to what is necessary.
5. Limiting Use, Disclosure, and Retention: Personal information is used/disclosed only for its collected purpose and retained only as long as necessary.
6. Accuracy: Personal information is kept accurate, complete, and up-to-date.
7. Safeguards: Personal information is protected against loss or theft using appropriate security.
8. Openness: Privacy policies and practices are understandable and easily available.
9. Individual Access: Citizens have a right to access their personal information.
10. Recourse: Simple complaint procedures are developed. Contact support@doxyme.com for concerns.

3. Policy Updates and Contact

Updates: We may update our privacy policies from time to time. We will notify you of any changes by posting the updated policy on this page.